After opening offices in Sarajevo, Bosnia and Herzegovina and Aachen, Germany, in November 2018, for CCC the beginning of 2019 was marked by the establishment of these new locations. We have...
In January 2020, CCC signed the Diversity Charter, thereby sending a clear signal of continued appreciation diversity in-house. The Charter covers the employees experience and appreciation...
European private equity firm Ardian sells Competence Call Center, one of Europe's leading business process outsourcing providers, to TELUS International.
As part of the yearly CALL AND CONTACT CENTER industry summit 2019, CCC team was honoured with the CCV Quality Award in the prestigious discipline of customer satisfaction.
What distinguishes a successful and innovative customer service? Let's take a look at Scandinavia and to Vienna, where the service champions gathered for the third pop-up event to explore new...
CCC receives NRW.INVEST AWARD for outstanding investments and a clear commitment to the location of NRW.
Following the CCC Convention, more than 100 guests celebrated 21 years of CCC success at the avant-garde event location Alice Rooftop & Garden at Stilwerk Berlin.
On 13 June 2019, more than 120 international guests met for the 22nd CCC Convention at the Umweltforum Berlin.
At this year's CCC Business Breakfast, held on 24.01.2019 in Paris, Nicholas Dumayne presented interesting insights into the customer service strategy of the Shiseido brand, where "Beauty...
Traditionally, as every year, we look back on the past 12 months in CCC.
