CCC News

Raiffeisenbank and CCC awarded together

8 April 2020

Business partners receive the coveted bronze trophy at the Stevie® Awards.

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The CCC year 2019 - expansion, growth, awards and other exciting news

16 January 2020

After opening offices in Sarajevo, Bosnia and Herzegovina and Aachen, Germany, in November 2018, for CCC the beginning of 2019 was marked by the establishment of these new locations. We have...

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The CCC year 2020 - the year of diversity and tolerance

14 January 2020

In January 2020, CCC signed the Diversity Charter, thereby sending a clear signal of continued appreciation diversity in-house. The Charter covers the employees experience and appreciation...

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CCC with new strategic partner - TELUS International

5 December 2019

European private equity firm Ardian sells Competence Call Center, one of Europe's leading business process outsourcing providers, to TELUS International.

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56th Award - CCC & Nespresso awarded with CCV Quality Award 2019

19 November 2019

As part of the yearly CALL AND CONTACT CENTER industry summit 2019, CCC team was honoured with the CCV Quality Award in the prestigious discipline of customer satisfaction.

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Pop-up event for service champions

12 November 2019

What distinguishes a successful and innovative customer service? Let's take a look at Scandinavia and to Vienna, where the service champions gathered for the third pop-up event to explore new...

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55th Award: CCC honoured with NRW.INVEST Award

3 July 2019

CCC receives NRW.INVEST AWARD for outstanding investments and a clear commitment to the location of NRW.

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21st CCC Anniversary in Berlin

26 June 2019

Following the CCC Convention, more than 100 guests celebrated 21 years of CCC success at the avant-garde event location Alice Rooftop & Garden at Stilwerk Berlin.

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Go Digital – The 22nd CCC Convention was all about digitization

21 June 2019

On 13 June  2019, more than 120 international guests met for the 22nd CCC Convention at the Umweltforum Berlin.

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CCC Business Breakfast on 24 January 2019 in Paris

18 March 2019

At this year's CCC Business Breakfast, held on 24.01.2019 in Paris, Nicholas Dumayne presented interesting insights into the customer service strategy of the Shiseido brand, where "Beauty...

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