CCC News

CCC with new strategic partner - TELUS International

5 December 2019

European private equity firm Ardian sells CCC, one of Europe's leading business process outsourcing providers, to TELUS International.

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56th Award - CCC & Nespresso awarded with CCV Quality Award 2019

19 November 2019

As part of the yearly CALL AND CONTACT CENTER industry summit 2019, CCC team was honoured with the CCV Quality Award in the prestigious discipline of customer satisfaction.

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Pop-up event for service champions

12 November 2019

What distinguishes a successful and innovative customer service? Let's take a look at Scandinavia and to Vienna, where the service champions gathered for the third pop-up event to explore new...

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55th Award: CCC honoured with NRW.INVEST Award

3 July 2019

CCC receives NRW.INVEST AWARD for outstanding investments and a clear commitment to the location of NRW.

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21st CCC Anniversary in Berlin

26 June 2019

Following the CCC Convention, more than 100 guests celebrated 21 years of CCC success at the avant-garde event location Alice Rooftop & Garden at Stilwerk Berlin.

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Go Digital – The 22nd CCC Convention was all about digitization

21 June 2019

On 13 June  2019, more than 120 international guests met for the 22nd CCC Convention at the Umweltforum Berlin.

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CCC Business Breakfast on 24 January 2019 in Paris

18 March 2019

At this year's CCC Business Breakfast, held on 24.01.2019 in Paris, Nicholas Dumayne presented interesting insights into the customer service strategy of the Shiseido brand, where "Beauty...

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The CCC year 2018 – a Review

19 December 2018

Traditionally, as every year, we look back on the past 12 months in CCC.

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CCC opens its 22nd Location in Aachen

28 November 2018

In November, CCC opens its 22nd location in Aachen, Germany’s most Western City. CCC offers its employees an exciting working environment in an attractive industrial district, with ideal travel...

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CCC with new location in Sarajevo, Bosnia and Herzegovina

22 October 2018

In October 2018 CCC starts its operative business in Sarajevo. As a first step we build a team of 200 employees at the site.

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