CCC Business Breakfast on 24 January 2019 in Paris

18 March 2019

At this year's CCC Business Breakfast, held on 24.01.2019 in Paris, Nicholas Dumayne presented interesting insights into the customer service strategy of the Shiseido brand, where "Beauty...

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The CCC year 2018 – a Review

19 December 2018

Traditionally, as every year, we look back on the past 12 months in CCC.

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CCC opens its 22nd Location in Aachen

28 November 2018

In November, CCC opens its 22nd location in Aachen, Germany’s most Western City. CCC offers its employees an exciting working environment in an attractive industrial district, with ideal travel...

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CCC with new location in Sarajevo, Bosnia and Herzegovina

22 October 2018

In October 2018 CCC starts its operative business in Sarajevo. As a first step we build a team of 200 employees at the site.

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Complaints are a celebration! - Pop-up Event for Service Champions in Vienna

4 October 2018

On October 4th, BSI, CCC, Contact Management Magazine, and Wir Kunde invited guests to the pop-up event for Service Champions at the Erste Bank Campus in Vienna. The 45 customer service experts were...

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20 years CCC

22 June 2018

After the CCC Convention, there was an important celebration: on the occasion of the 20th Anniversary of CCC, more than 150 business partners, customers and friends came to the Gloriette in...

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The next dimension of Customer Experience at the 21st CCC Convention in Vienna

20 June 2018

On June 13, 2018, more than 150 international guests attended CCC’s invitation to the 21st CCC Convention at Studio 44. Customer care experts from all over Europe shared their thoughts on “How...

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